Why use us?
Our researchers are all experienced in a wide range of business categories, although we all have specific skills and disciplines.
We believe in providing you with impartial, user centred, strategically sensitive research that will deliver actionable findings.
Key People you’ll be working with
Founder and UX Research Specialist
Steve is Founder and Director at Clicked. Steve has been a researcher for 20 years and has worked in a wide range of research positions. These days he really enjoys research involving decision making and digital innovation.
Neil is a quantitative specialist at Clicked. He has a wide range of specialisms, including customer satisfaction evaluation, brand re-positioning, communications development and advertising tracking. He also has substantial experience of qualitative research – running deliberative events, group discussions and depth interviews including those with C-suite personnel.
Qualitative and ethnographic specialist
Alex is an ethnographic specialist. With a background in social anthropology, Alexandra is adept at putting herself in other people’s shoes and quickly understanding their world. Her experience spans a diverse range of clients and sectors, national and international projects. She is native Danish and bilingual in Spanish.
Tom is a creative and insightful UX Designer and Researcher. Combining a variety of strategic design skills with thorough data and research analysis, he is able to take complex business requirements and bring them to life with hi-fidelity customer-facing prototypes, wireframes, personas and more.
He brings particular value with being able to articulate and work through difficult design challenges, using a rapid and agile iterative cycle that helps to tackle the brief, but also generate new potential design and business opportunities.