Research Skills
I offer a range of market research and user experience research services
I use a range of research techniques that are suited to digital product development, from Discovery through to ROI.
Discovery
Identifying and understanding the problems customers have is often a journey into the unknown
Innovation
I run research that helps designers build on ideas, to feel confident that they meet customer needs
Usability
Research involving the user experience of digital materials makes up a great deal of the work I do
Measure
Research that is statistically rigorous provides evidence to inform current success and future investment