Research that builds a great user experience
We are Clicked…
A research agency that will improve the digital interactions you have with people. We specialise in quantitative, qualitative and UX research.
Discover
Discovering, exploring and understanding the problems that customers have is often a journey into the unknown
Innovation
Usability
Research involving the UX of digital materials makes up a great deal of the work we do.
Validation
Featured research services
Remote user testing
We offer remote user testing using a variety of techniques. These techniques allow people to take part in research from the safety of their own home.
We can reach research participants in groups or individually. We can moderate sessions or set tasks for users to complete, with edited recordings available and reported outputs delivered via conference call.
Online Surveys
We are highly experienced in running surveys. We offer a wide range of survey techniques and work with the best panel companies to deliver high quality outputs.
Although we cover any requirement, we consistently run tracking studies, segmentations, usage and attitude studies, brand health, new product development and specialist user assessment surveys.
Research thinking from the blog…
‘Together’ can deliver a powerful focus group experience
Microsoft Teams has quietly gained a foothold in businesses as a reliable tool for video calling with colleagues, but it has amazing potential for...
Research without users: The Cognitive Walkthrough
As an experienced UX researcher, send me a user research brief and I will quickly determine the right research methodology to use. Usually this will...
When can face to face user testing recommence in the UK?
Many research agencies and practitioners are heavily reliant on remote forms of user testing whilst the UK is in lockdown. There are advantages and...