Research that builds a great user experience
Discovering, exploring and understanding the problems that customers have is often a journey into the unknown
Research involving the UX of digital materials makes up a great deal of the work we do.
Featured research services
Remote user testing
We offer remote user testing using a variety of techniques. These techniques allow people to take part in research from the safety of their own home.
We can reach research participants in groups or individually. We can moderate sessions or set tasks for users to complete, with edited recordings available and reported outputs delivered via conference call.
We are highly experienced in running surveys. We offer a wide range of survey techniques and work with the best panel companies to deliver high quality outputs.
Although we cover any requirement, we consistently run tracking studies, segmentations, usage and attitude studies, brand health, new product development and specialist user assessment surveys.
Research thinking from the blog…
Microsoft Teams has quietly gained a foothold in businesses as a reliable tool for video calling with colleagues, but it has amazing potential for...
As an experienced UX researcher, send me a user research brief and I will quickly determine the right research methodology to use. Usually this will...
Many research agencies and practitioners are heavily reliant on remote forms of user testing whilst the UK is in lockdown. There are advantages and...