Research that builds a great user experience

 

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We are Clicked…

A research agency that will improve the digital interactions you have with people. We specialise in quantitative, qualitative and UX research.

Discover

Discovering, exploring and understanding the problems that customers have is often a journey into the unknown

Innovation

We run research that helps designers build on ideas, to feel confident that they meet customer needs.

Usability

Research involving the UX of digital materials makes up a great deal of the work we do.

Validation

Research to validate the improvements made to products and services will help provide the evidence you need to inform ROI.

Research during COVID 19 

Remote user testing

We offer remote user testing using a variety of techniques. These techniques allow people to take part in research from the safety of their own home.

We can reach research participants in groups or individually. We can moderate sessions or set tasks for users to complete, with edited recordings available and reported outputs delivered via conference call.

Online Surveys

We are highly experienced in running surveys. We offer a wide range of survey techniques and work with the best panel companies to deliver high quality outputs.

Although we cover any requirement, we consistently run tracking studies, segmentations, usage and attitude studies, brand health, new product development and specialist user assessment surveys. 

Research thinking from the blog…

The many forms of user testing

The many forms of user testing

‘User testing’ can apply to a product at any point in its lifecycle and can be tackled in a number of ways. When we are asked to run user testing,...