Research that builds a great user experience
Scroll for research services during COVID 19
Discovering, exploring and understanding the problems that customers have is often a journey into the unknown
Research during COVID 19
Remote user testing
We offer remote user testing using a variety of techniques. These techniques allow people to take part in research from the safety of their own home.
We can reach research participants in groups or individually. We can moderate sessions or set tasks for users to complete, with edited recordings available and reported outputs delivered via conference call.
We are highly experienced in running surveys. We offer a wide range of survey techniques and work with the best panel companies to deliver high quality outputs.
Although we cover any requirement, we consistently run tracking studies, segmentations, usage and attitude studies, brand health, new product development and specialist user assessment surveys.
Research thinking from the blog…
The worldwide pandemic we find ourselves in doesn’t mean research needs to stop; it needs to adjust to reach people remotely. But even so, when...
‘User testing’ can apply to a product at any point in its lifecycle and can be tackled in a number of ways. When we are asked to run user testing,...
The idea of ‘group’ user testing goes against everything that user testing is designed to do, but research techniques should be adapted to the needs...